CUSTOM MADE SHOES,
CUSTOM MADE BOOTS, CUSTOM MADE SANDALS
MURRAY SPACE SHOE® specialty footwear is
custom made for you.
We hope you find useful information in our answers to frequently asked questions.
Q. Do I need to come visit you to order footwear?
Q. Will you accept foot casts made by someone else?
- Yes, you must come to visit the MURRAY SPACE SHOE®
SHOEMAKER to place your first order. We do not accept casts from anyone
else. You have to be casted by the same craftsperson who will make your
shoes, boots or sandals. You and your feet are important. We believe in
direct one to one communication so that you can receive the highest
quality service possible and the finest footwear.
Q. Are you the only makers of MURRAY SPACE SHOE®?
- We will not accept foot casts made by anyone. We only use casts
(more correctly called “lasts”) made by us. We are making custom made
footwear for you. We want to see you and your feet. We want to go over
any details directly with you. There is no benefit to interference or
miscommunication with a third party. We want to take responsibility for
what we do. We want to be able to do our best for you.
Q. Are MURRAY SPACE SHOE® good for walking?
- Yes, we are the only makers of MURRAY SPACE SHOE®
footwear. Our processes are very unique. Our desire is to provide each
person with the best custom made footwear we can make so that they can
experience the comfort and pleasure of wearing MURRAY SPACE SHOE® shoes, boots and sandals.
Q. Can I have my foot casts?
- Yes, MURRAY SPACE SHOE® are excellent for
walking and hiking because the shape of your feet are used to make the
inside shape of your shoes, boots and sandals. The contours of your feet
are inside your shoes, boots and sandals. The roundness of your heel,
the contours of your arch, the size and shape of your feet in all three
dimensions are all built into each pair. Your feet will be walking or
hiking in a pattern of themselves. This is the key to the comfort of MURRAY SPACE SHOE®. This is why we cast your feet before we make your footwear.
Q. Are MURRAY SPACE SHOE® footwear orthopedic, prosthetic or therapeutic?
- You can’t have your foot casts. We do not charge for casting. The
cast we take of each foot is a three dimensional negative form of
measurements. We pour up and use a positive cast (the positive cast is
more correctly named a “last”). MURRAY SPACE SHOE®
shoes, boots or sandals are made according to processes developed by
Mr. MURRAY. The positive cast is a culmination of intellectual property
rights developed by the shoe, boot or sandal artisan using proprietary
trade secrets. Therefore, we don’t give away our casts (lasts) to
anyone. We charge only for the making and repair of footwear.
Q. What is specialty footwear?
- NO! These are medical terms which express, imply or claim some type of correction, cure and/or healing attributes. MURRAY SPACE SHOE®
molding methods only accommodate foot shape and three dimensional size
for a good fit and comfort. If you think you need or want medical
footwear. Please, go to a medical footwear provider. MURRAY SPACE SHOE® is not for everyone. We are not medical providers.
Q. What do I do when I need repairs?
- Specialty footwear is any shoe, boot or sandal which requires
changes from our normal and simple styles. Any design changes, changes
in materials, modifications or non-standard color selection are
considered to be specialty orders. Therefore, it is important for the
customer and artisan/footwear maker to agree upon changes at the time of
- Send your shoes, boots and sandals back to us. We repair the footwear we make.
And, because we know exactly how we made them, we can do a much better job of keeping your MURRAY SPACE SHOE® shoes, boots and sandals in good condition.
Many of our customers say their MURRAY SPACE SHOE®
the most comfortable shoes in the world!
No California state sales tax applies for products shipped out of
California. California state sales tax does apply when products are
delivered in California except: when prescribed by a doctor, MURRAY SPACE SHOE®
qualify as “CUSTOM MADE BIOMECHANICAL FOOT ORTHOSIS” because they are
made on a positive model of the individual patient’s feet and are
considered “MEDICINES” as defined by State Board of Equalization
Regulation 1591 and Annotation 425.0295.
Therefore, MURRAY SPACE SHOE® are exempt from
California Sales Tax, if the customer has a prescription from a licensed
physician or podiatrist. The prescription MUST include the words
“CUSTOM MADE BIOMECHANICAL FOOT ORTHOSIS” in order to qualify.
Prescriptions may say “for life” or any other period of time which the
doctor determines that the patient will require “CUSTOM MADE
BIOMECHANICAL FOOT ORTHOSIS” as a treatment of the diagnosed condition.
Since 1939 MURRAY SPACE SHOE® have been custom made
on positive model’s of the wearer’s feet because
proper form and space contribute to better comfort.
Webster’s new world college dictionary 2010 explains
“SPACE SHOE” as a custom shoe molded to the
contours of the wearer’s feet.
Mr. Alan E. MURRAY was the inventor of the concept and process of
individually casting the feet and molding footwear to the shape of each
person’s individual foot. MURRAY SPACE SHOE®
have been found beneficial to many customers. But, due to physiological
and biomechanical circumstances beyond our control we cannot guarantee
shoes. We will do our best. We are dependent upon good communication by
each and every customer.
There is a one-half non-refundable deposit on all footwear. We do not
accept credit or debit cards. There may be a charge for adjustments
after 30 days. Shipping charges will be paid by the purchaser any time
shoes are returned for adjustment or repair.
MURRAY SPACE SHOE® has been making naturally
fitting custom made molded footwear for many years. If you would like to
know more about our unique shoes, boots and sandals please look at:
PO Box 206
MURRAY SPACE SHOE®